4 Easy Solutions to Fix QuickBooks File Doctor Stopped Working Error

QuickBooks File Doctor, integrated in QuickBooks 2016 and later versions, is a blend of Network diagnostic and company file diagnostic tool. It finds a wide variety of QuickBooks errors and then fixes them automatically. But, despite being a robust and innovative tool, it sometimes runs into error and glitches. Among the most common QuickBooks File Doctor-related issues is “QuickBooks File Doctor Stopped working error,” which mostly appears while diagnosing QuickBooks for errors.

We have listed 4 of the proven methods that are sure to help you with QuickBooks File Doctor tool. Alternatively, you can contact our QuickBooks experts for help. 

Method 1: Open QuickBooks File Doctor manually

  • Open the File Doctor Utility on your computer and wait until the “No Company Open” screen appears.
  • Navigate to “File” menu and click on Utilities. 
  • Click on Repair File and then Network Problems.
  • Click “OK” to restart QuickBooks file doctor and the “Yes” on the dialogue box.
  • Go to Tool Hub and open the QuickBooks file doctor tool and click “Continue”.
  • Login to your company file using appropriate login credentials. 
  • Wait while the tool spots and repairs the errors.
  • Click on the “Advanced Settings” tab and select “File Diagnosis Only”.


  • Press Next.
  • Open your file and check for the issues or Repairs Needed.


Method 2: Fix corrupted QBW file

  • Open QuickBooks and click on File.
  • Select the Open or Restore Company option.


  • Click on the “Click Open or Restore a Backup Copy” option and then press the “Next” button.
  • Select “Local Backup” and press the “Next” button.


  • Choose the backup file location from the drop-down list.
  • Next, select the file with .QBB extension.
  • Click on Open and then Next.
  • Select the location for restoring the company file from the Save In drop-down menu.
  • Name the file and Save as field will automatically pop up with the entry of the “*.QBW” file.

Method 3: Turn off Hosting Mode

  • Open your antivirus and click on Web & Email Protection.
  • Open Firewall, click on Ports and System Services tab.
  • Click on the Add button and under Services Name, type eMule.  
  • In the Local TCP/IP ports field, enter the TCP data for your QuickBooks program.


  • In the Local UDP Port field, type in the TCP data.
  • Select “Open ports to” and select “All PCs”.
  • Save and reboot your computer.

Method 4: Use Auto Data Recovery (ADR)


QuickBooks Auto Data Recovery is an inbuilt tool that automatically diagnoses all QuickBooks files immediately after they are created. The ADR process may take a couple of hours and the files remain stored as long as the application is up or up to 24 hours. If you run into QuickBooks File Doctor stopped working error, you can perform this step to recover your company files and restore them after the application starts working fine. 

We have tried to enlist the solutions that you can perform without much technical knowledge. In case the QuickBooks File Doctor stopped working error still exists or reappears, you can dial our toll-free QuickBooks error support number i.e. 1-800-615-2347 for more advanced solutions.

Our team of accounting experts will provide your business the right support that it needs to eliminate errors and QuickBooks related glitches, ensure success and save some serious money.

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