What is QuickBooks Error 6210? Solutions Simply Answered

Among the most common 6XXX series errors comes QuickBooks error 6210, which usually arises when a user seeks to connect to the company file, which is located on the server, in the multi-user mode of QuickBooks Desktop. An error text might pop up on the computer display reading, “We’re sorry, QuickBooks encountered a problem when opening the company file.” Generally, such types of QuickBooks errors occur when the Network Data (.ND) and Transaction Log (.TLG) configuration files, which let QuickBooks Desktop open a company file, get damaged. Even though there are other reasons too, that can trigger the occurrence of QuickBooks error code 6210 that we will discuss with you, alongside the troubleshooting fixes through this post.

Seeking instant troubleshooting assistance to get rid of QuickBooks error 6210? If yes, feel free to speak to our QuickBooks professionals at +1-855-856-0042.

Read more : QuickBooks Error 1310

What are the factors causing QuickBooks error code 6210 ?

Apart from the damaged .ND and .TLG configuration files, the followings are the factors that can cause QuickBooks error code 6210:

  • Corrupted installation files of the QuickBooks Desktop application.

What are the troubleshooting fixes that you can follow to fix QuickBooks error 6210?

Solution 1) Modify the names of Network Data and Transaction Log configuration files

  • Select the Windows Start logo.
  • Into the search column, type “Windows Explorer” and open Windows Explorer.
  • Open the C: drive and navigate to the Users folder.
  • Follow the path, “\Public\Documents\Intuit\QuickBooks\.”
  • Inside the QuickBooks folder, search the files with the same name as your company file but with
  • the extensions of .TLG and .ND.
  • Right-click on the .TLG (Transaction Log) file and then select the Rename option.
  • Type the text “.OLD” at the end of the filename and then press the Enter key.
  • Right-click on the .ND (Network Data) file and then select the Rename option.
  • Type the text “.OLD” at the end of the filename and then press the Enter key.
  • Open QuickBooks Desktop and try to open your company file in the multi-user mode.

If you get QuickBooks error code 6210 again, then follow the second solution.

Solution 2) Repair the QuickBooks installation files using QuickBooks Install Diagnostic tool

  • Download the most current release ( of QuickBooks Tool Hub.
  • Double-click the file you have downloaded (QuickBooksToolHub.exe) and do as per the on-screen steps to install it.
  • Open QuickBooks Tool Hub.
  • Select the Installation Issues tab from the left-side panel.
  • Choose the QuickBooks Install Diagnostic Tool option and let the tool function.
  • When the tool is done fixing the QuickBooks installation files, open QuickBooks Desktop.
  • Try to open your company files that are located on the multi-user network.

Even after implementing the troubleshooting fixes that we have explained above in the post, if QuickBooks error 6210 persists, then there might be some issues with the location where your company file is saved. Therefore, our recommendation for you is to move your company file to a different location and try to open it manually in QuickBooks Desktop. For furthermore troubleshooting guidance to rectify QuickBooks error code 6210, don’t hesitate to get in touch with our QuickBooks experts at +1-855-856-0042.

You may also read : QuickBooks Error PS060

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